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We love our customers   Feel free to contact us at any   time We are available via email, live chat, or phone

Customer Service

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FAQ
  • Our Return Policy
    At Gardenbelle Shop, we aim for the smallest footprint possible throughout the entire process of knitting, weaving, sewing and shipping our items. We list all measurements in the item descriptions and do our best to answer any questions you have via our website chat and Email. At this time we do not accept returns, but please contact us if there is a problem with your order. If you are not in love with your piece, you can also likely sell it on our buy sell trade page where many customers are shopping daily.
  • When will my order ship?
    Generally, we ship within 3-5 days! Once dropped at the post office, delivery speed depends on what shipping speed you select at checkout! Find out more specific speeds here. If your item was/is a pre-order item the website will give an estimate on how long it will take approximately to ship (these items are being made). These estimates are not guaranteed! Our items are slow-fashion hand-made, ethically. We do not rush our seamstresses.
  • Size Chart?
    All of the measurements for each item and size option is located conveniently in the item description! Message us via chat to let us know if you need the specific measurement of a part of the item beyond what is provided.
  • Do you ship to my country?
    Yes, we ship worldwide! We ship from Maryland, USA
  • Do you have Afterpay?
    Yes, we have Afterpay! To find it, select "checkout with card", fill out shipping info, select delivery speed, then select Afterpay
  • Where Can I Buy Used Gardenbelle?
    To keep our clothing far from landfills, we encourage the buying, selling and trading of our items on our facebook buy sell trade page here
  • Wholesale inquiries
    You can apply to hold our Gardenbelle slow-fashion line in your shop here!
  • Are these clothes ethically made?
    Yes, sustainability is our first and foremost goal. See how we stay low-waste and ethically made here

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@gardenbelleshop

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