Delayed Shipping?

Tracking My Order

Shipping Speed

International Shipping

Shipping Cost

Order Update

Pre-Orders

Lost Mail

Apartments / Units / Wrong Address






SHIPPING DELAY NOTICE
We're moving and recently received a large amount of orders, mostly pre-orders. Please allow 7-10 extra days additional to the times placed below as we move locations! Thank you!




TRACKING

All orders come with tracking! You will be emailed a shipping confirmation with a link to track your order 24/7 at the time of shipment.




SHIPPING SPEED

We offer 2 options for shipping at checkout:

STANDARD SHIPPING: order ships in 2-4 days and delivers within 5-7 days from shipping.

PRIORITY SHIPPING: order ships next day and delivers to you within 1-3 days of shipping. DOES NOT EFFECT PREORDER ITEMS




INTERNATIONAL ORDERS

International orders (outside USA) please note that we will typically NOT partially fulfill your order, meaning we will WAIT until all items are available to send before sending your order. Orders ship in 4-6 days via USPS and delivery speeds depend on your location. Typically take about 1 week for Canada, 2 weeks for Australia and UK, and 2 weeks for everywhere else. Buyer is responsible for knowing their country's import duty fees/taxes and paying those respected costs.





SHIPPING COST 

Shipping cost is based on your location and the weight of the package which is calculated at checkout.





ORDER UPDATES

If your order has not shipped after 7 days please email us at hi@gardenbelleshop.com to check on the status of your order. Most preorders take 3 weeks. Please include the name on your order as well as your order number.




PRE-ORDER ITEMS

Shipping speed is unique to the color or specific item, please read descriptions on pre-order items or reach out to us




LOST MAIL

In the case that your order says "delivered" but you have not received it, first, please check with a neighbor as it is in the wrong mailbox 99% of the time. Buyer is responsible for contacting USPS in the case of a lost package, however please alert us if you have not received your order. 



APARTMENT/UNITS

 In the case that you forget to include the apartment number on your order and it gets returned to us, we will ask that you cover the cost to resend the package. If you have just placed your order, please contact us within 4 hours of ordering to update your address.

return policy

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